Frequently

Asked Questions (FAQ)

Answers to Your

Vehicle Shipping Questions

At Truthful Transport Car Shipping Services, we understand that shipping a vehicle can raise a lot of questions. With over 15 years of experience, we’ve helped thousands of customers move their cars, trucks, motorcycles, inoperable vehicles, and heavy equipment safely and reliably. Below are answers to the questions we hear most often, plus helpful tips to make your shipping experience smoother.

General Questions

Q1: How long does it take to ship a vehicle? Transit time depends on distance, type of transport (open or enclosed), and route. Most domestic shipments take 3–10 days, while cross-country shipments typically take 1–2 weeks. Seasonal demand can also affect delivery times. Q2: How much does it cost to ship a car? Vehicle shipping costs vary based on distance, vehicle size, transport type, and timing. For an accurate price, we provide free, market-based quotes tailored to your shipment. Q3: How do I get a quote? You can request a free quote online or by phone. Provide your vehicle details, pickup, and delivery locations, and we’ll give you a transparent and accurate price. Shipping Options Q4: What is the difference between open and enclosed transport? • Open Transport: Most affordable, vehicles are shipped on open-air trailers. Ideal for standard cars, trucks, and SUVs. • Enclosed Transport: Provides full protection from weather, road debris, and potential damage. Recommended for luxury, classic, or exotic vehicles. Q5: Can you ship motorcycles or inoperable vehicles? Yes! We use specialized carriers and equipment to safely transport motorcycles, non-running vehicles, and heavy equipment nationwide. Q6: Do you ship overseas? Yes, we offer international vehicle shipping using container or roll-on/roll-off methods, including assistance with customs documentation and secure transport. Q7: What types of vehicles can you ship? We ship cars, trucks, SUVs, motorcycles, classic vehicles, high- value/exotic cars, inoperable vehicles, and heavy machinery. Safety and Insurance Q8: Is my vehicle insured during transport? Yes, all shipments are handled by licensed, bonded, and insured carriers. Additional coverage is available for high-value or classic vehicles. Q9: How do you ensure my vehicle is safe? We follow strict safety protocols, including: Secure loading with high-quality tie-downs and wheel chocks Experienced, vetted drivers trained for all vehicle types Pre-transport inspections and condition documentation Route planning for safe and efficient transport Tip: Take photos of your vehicle before shipping to document its condition—this helps in case of insurance claims.

Scheduling and Delivery

Q10: Do I need to be present at pickup or delivery? It’s recommended, but not required. We can coordinate with your preferred contact, dealership, or auction for pickup and delivery. Q11: Can I track my shipment? Yes! Our carriers provide updates throughout the transport process, so you’ll know where your vehicle is at all times. Q12: What if my schedule changes? We work with you to adjust pickup and delivery times whenever possible, ensuring your shipment stays on track.

Vehicle Preparation Tips

• Remove all personal items from your vehicle • Keep fuel levels low (around 1/4 tank) for safety • Disable alarm systems to prevent false triggers during transport • Check for leaks or mechanical issues and document them before pickup • Make sure tires are properly inflated

Additional Questions

Q13: Who do you work with? We serve private customers, auto dealers, auctions, commercial fleets, and military personnel, providing nationwide transport for all types of vehicles. Q14: How long have you been in business? Over 15 years in the vehicle shipping industry, offering reliable, safe, and transparent service. Q15: How do I get started? Simply request your free quote online or call our team, and we’ll guide you through the entire process from pickup to delivery. Need More Help? If you don’t see your question answered here, our friendly support team is ready to assist. Contact us today for personalized guidance and answers to all your vehicle shipping questions.