Insurance Explained

Understanding auto transport insurance can be confusing. This page explains how insurance works in vehicle shipping and what role insurance plays when you book through Truthful Transport Inc.

Broker Disclosure

• Truthful Transport Inc. is a licensed auto transport broker, not a carrier. • Insurance coverage for vehicle transport is provided by the transporting carrier’s cargo insurance, not by Truthful Transport Inc.

What Is Cargo Insurance?

Cargo insurance is a policy carried by auto transport carriers that covers: • Physical damage caused during transport • Damage resulting from carrier negligence • Coverage limits and terms vary by carrier and insurer.

What Is Typically Covered

• Scratches, dents, or damage caused during loading, transport, or unloading • Damage documented on the Bill of Lading at delivery

What Is Typically NOT Covered

• Pre-existing damage • Personal items left inside the vehicle • Mechanical issues unrelated to transport • Acts of God (depending on policy terms)

Insurance Coverage Limits

Each carrier has specific coverage limits, which may: • Vary by vehicle type • Have maximum payout amounts • Require documentation and repair estimates We can provide carrier insurance information upon request.

Your Responsibility as the Vehicle Owner

To protect yourself: • Document vehicle condition before pickup • Inspect your vehicle at delivery • Note any damage on the Bill of Lading • File claims within the required timeframe Failure to document damage properly may impact claim eligibility.

Our Role as Your Broker

While we do not insure vehicles directly, Truthful Transport Inc. assists customers by: • Providing carrier insurance details • Explaining coverage basics • Helping guide you through the claims process • Facilitating communication with the carrier when needed All claims are handled through the carrier’s insurance provider. Questions About Coverage? If you have questions about insurance or would like clarification before booking, please contact us: Truthful Transport Inc. Website: https://truthfultransport.com �� Phone: 855-744-7878 �� Email: info@truthfultransport.com